![]() If this isn’t an option due to its location try connecting to your router via an Ethernet cable (if your device can support a wired connection) or adding a range extender to your Wi-Fi network. Try moving closer to your Wi-Fi router.However, here are some things you can check that might help you fix your connection issue: For help with your Wi-Fi when your internet connection is slow, it's generally best to reach out to your Internet Service Provider (ISP). The quality of your connection to a Wi-Fi network can be affected by many things. Visit our Safety Mode FAQs to learn more. If you’ve reached your data limit for the month and Safety Mode is on, your internet and cellular data operates at slower speeds. Safety Mode is on – Mobile data plans that don’t have unlimited mobile data may have a Safety Mode feature to prevent overages.If a part of our network becomes unavailable, increased traffic on the still-available system can cause slower cellular data and slower upload/download speeds until the issue is resolved. Unexpected network events – Our network is built with a strong focus on reliability.You may have slow data speeds until the network congestion clears or you reach an uncongested cell site. High network traffic– When many people in one area access the network (e.g., at a sporting event, concert, festival, etc.), slow internet and cellular data speeds can happen.These include being far from network cell sites, electronic device interference, obstructions, building materials or construction, terrain, geography and even heavy foliage. Blocked signal – Factors beyond our control can cause unstable or slow internet, data and upload speeds.See our Safety Mode FAQs for more info.Īre your internet upload and downloads slower than usual when you're connected to the Verizon network? these may be the reasons: If Safety Mode is enabled and you’ve reached your data limit for the month, your connection operates at slower speeds in to prevent data overage. Safety Mode -If you have an older data plan that doesn't include unlimited data usage, you can enable Safety Mode to help prevent overage.Congestion can vary from tower-to-tower and minute-to-minute, depending on network traffic at the time. During network congestion you may experience reduced speeds until congestion clears or you travel to an uncongested cell site. ![]() Verizon manages data traffic on our network to provide an optimal experience for all customers. This increased network traffic can cause congestion, which can cause slower network speeds.
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